Terms & Conditions

2) Company Information

Irish First Aid is a registered Irish company specialising in First Aid Training, First Aid Online courses, and workplace safety certification. Based in Dublin, we serve learners and organisations throughout Ireland, the UK, and Europe.

Our First Aid Course platform delivers accredited certification recognised by employers across Ireland. Whether you need initial First Aid Training or a First Aid Refresher, our team is committed to providing quality online education that meets Health and Safety Authority (HSA) and HSA guidance and industry standards.

3) Terms of Payment

Full payment is required before accessing any First Aid Course material. Transactions are processed securely through our payment gateway; invoices and receipts are issued electronically immediately after purchase. For corporate bookings in Dublin and across Ireland, purchase orders may be accepted subject to prior agreement.

• Currency: Prices for First Aid Training are listed in EUR unless stated otherwise, reflecting our base in Ireland.
• Taxes: VAT and applicable fees are included for Irish and EU customers where required by law.
• Bulk discounts: A 10% discount is applied automatically for 10+ courses, or 20% for 50+ First Aid Course places - ideal for organisations rolling out First Aid Training across teams.
• Vouchers: Discount codes and vouchers must be applied and validated at checkout. Skillnet Ireland funding (where applicable) should be confirmed before purchase.
• Corporate invoicing: Available for organisations in Dublin, Ireland, and internationally requiring formal purchase orders for First Aid Online training.

Upon successful payment, you will receive instant access to your First Aid Training modules. Your First Aid Certificate will be available for download upon successful completion of all assessments.

4) Use of Our Website

1. Access to First Aid Online materials is time‑bound as stated on each course page and by your subscription type.
2. Unauthorised sharing, copying, recording, or redistribution of materials, videos, or assessments is prohibited.
3. You are responsible for keeping your login credentials secure and for all activity under your account.
4. You must be legally entitled to access our website and systems from your jurisdiction.

Our platform is optimised for desktop and mobile, enabling flexible access to First Aid Training across Ireland and Dublin. Availability may vary during maintenance windows.

5) Ownership & Intellectual Property

All course content, media, software, copy, graphics, and assessments are the exclusive intellectual property of Irish First Aid. Purchasing a course grants a limited, non‑exclusive, non‑transferable, revocable licence for the named learner; it does not transfer ownership or grant rights beyond the stated licence.

Content includes but is not limited to: First Aid Course (including First Aid Refresher), and related safety modules as made available from time to time.

6) Trademarks

All trademarks, names, and logos displayed are the property of Irish First Aid or their respective owners. No licence to use any trademark is granted without prior written consent. This includes our course branding for First Aid Training, First Aid Course materials, and all associated First Aid Certificate designs.

Our brand identity represents quality First Aid Online education trusted across Dublin, Ireland, and Europe. Unauthorised use of our trademarks in connection with competing First Aid services or misleading representations is strictly prohibited.

7) Warranties & Disclaimer of Liability

We strive to maintain accurate information and reliable availability for all First Aid Training services. However, our website and courses are provided on an "as‑is" and "as‑available" basis, without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, or non‑infringement), to the maximum extent permitted by law.

Irish First Aid is not liable for any direct, indirect, or consequential loss, damage, injury, delay, or expense arising from use of, or inability to use, our First Aid Course, First Aid Online platform, or related materials, including technical interruptions or errors. Nothing in these Terms limits liability that cannot be limited under applicable law.

While our First Aid Training is designed to meet industry standards and support workplace compliance in Dublin, Ireland, and beyond, employers remain responsible for assessing training suitability for their specific workplace requirements.

8) Account Suspension or Deletion

We reserve the right to suspend, modify, or terminate accounts that violate these terms. This protects the integrity of our First Aid Training platform and ensures fair access for all learners completing First Aid Course certification.

Account suspension may occur if you:

• Attempt to cheat, manipulate, or circumvent First Aid Training assessments.
• Share login credentials or allow others to access your First Aid Online account.
• Copy, record, or redistribute First Aid Course content without authorisation.
• Act in conflict with our commercial interests, including collaboration with competitors misusing access.
• Engage in abusive, threatening, or inappropriate behaviour toward staff or other learners.

Suspended accounts are not reinstated and are not eligible for refunds. Any First Aid Certificate issued may be invalidated. Learners in Dublin, Ireland, and internationally are expected to complete First Aid Training honestly and in accordance with these terms.

9) Conflict of Terms

If any section here conflicts with a course-specific policy or module guidance for First Aid Training, the more specific policy shall take precedence for that course or module. This applies to all First Aid Course variants, including First Aid Online, First Aid Refresher, and any specialised modules.

Specific precedence rules:

• Course-specific access periods override general access terms for First Aid Online training.
• Assessment requirements stated on individual First Aid Course pages take priority.
• Corporate or group agreements for First Aid Training in Dublin and Ireland may include additional terms that supplement these conditions.
• First Aid Refresher renewal requirements may vary based on employer policy and Health and Safety Authority (HSA) and HSA guidance.

When in doubt, the most recently published policy for your specific First Aid Course applies. Contact our support team for clarification on any terms affecting your First Aid Certificate.

10) Severability

If any provision of these Terms & Conditions is found unenforceable by a court or regulatory authority, that provision will be modified to the minimum extent necessary or removed entirely. The remainder of the terms will continue in full force and effect.

This severability clause ensures:

• Your First Aid Training experience remains protected regardless of legal changes in Ireland or elsewhere.
• Your First Aid Certificate validity is unaffected by any term found unenforceable.
• Access to First Aid Online courses continues under the remaining valid provisions.
• Corporate agreements for First Aid Course delivery in Dublin and throughout Ireland remain binding under enforceable terms.

The unenforceability of one provision does not affect the validity of any other provision. Your rights to complete First Aid Training and receive your First Aid Cert are preserved.

11) Selection of Customers & Support Conduct

We reserve the right to select our customers. Our support (email/phone/live chat) is a complimentary service provided to assist learners completing First Aid Training across Dublin, Ireland, and internationally. We may refuse service where users display rude, offensive, or inappropriate conduct toward staff.

Our support team is here to help you successfully complete your First Aid Course, obtain your First Aid Certificate, and answer questions about First Aid Online delivery. We appreciate respectful communication as we work together toward your certification goals.

12) Governing Law & Jurisdiction

These Terms & Conditions are governed by Irish law. All disputes relating to First Aid Training, First Aid Course access, or First Aid Certificate issuance are subject to the exclusive jurisdiction of the courts of Ireland. As Irish First Aid is based in Dublin, Irish law applies to all transactions regardless of where learners are located.

13) Refund & Cancellation Policy

• Important — No refunds after start: Once a First Aid Course is purchased and you have started the training (accessed modules, content, or assessments), refunds are not possible. Course access is a digital educational service that cannot be returned or reassigned.
• Before starting a course: If no content has been accessed, you may request a cancellation review within 14 days of purchase. Eligibility is assessed case‑by‑case.
• After starting a course: Your licence becomes active and uniquely assigned; it cannot be reused, transferred, or reissued to another user.
• Decide carefully: Review the course outline, objectives, and prerequisites before enrolling in First Aid Training.
• Technical issues: We provide troubleshooting and completion support rather than refunds once content has been accessed.

This summary reflects our Refund & Cancellation approach for digital content. See the dedicated Refund Policy for full details.

14) Contact

15) Related Training & Keywords

Explore our First Aid training and related searches: